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Administrative & Membership Assistant
JOB DESCRIPTION
To be first point of contact for current and future clients. The role of Administrative & Membership Assistant is important to generate and maintain a supportive and professional relationship with clients and potential clients (leads) in all stages of their relationship with the Sesh team.
SUPPORT RESOURCE
The Administrative & Membership Assistant is the first stage of contact for the Sesh Coworking space and will report to the Sesh manager for guidance and resources to perform their daily responsibilities.
ROLE RESPONSIBILITIES
- Give tours of the work space
- Process new and existing memberships and bookings
- Manage meeting space reservations from internal and external platforms
- Understanding and clearly communicating Sesh offerings, core values & mission to new leads
- Identify prospective customers and lead generation
- Cross and up-sell products
- Manage telephone calls in a friendly and hospitable manner
- Maintain internal calendar and tour appointments
- Document all client interactions and deals in Hubspot
- Initiate Client Intake form and collect required onboarding information to convert Lead to Client
- Distribute Welcome Kit to new Clients
- Facilitate Check-In for all visitors at Sesh
- Prepping meeting spaces for reservations
- Attend all required Sesh team meetings
- Communication with clients via phone, text, and email
- Assist members with their needs and questions
- Coworking space upkeep
- Additional duties may be incorporated relative to individual experience
HARD SKILLS
- Microsoft Outlook (priority)
- Dropbox (priority)
- Hubspot (priority)
- Google Suites
- Square
- Apple Product Friendly
SOFT SKILLS
- Adaptable
- Accountable
- Growth Mindset
- Willingness to be part of a team
- Ambitious
- Organized
- Open to feedback
- Take initiative
Key Requirements
- Reliable Transportation
- Sense of humor (we’re a hospitality business)
- Strong Verbal & Written communication skills
Business casual attire. All major holidays off. Pay: $18/hour for first 6 weeks, then $20/hour after. College degree not required. Bonus points: You have sales experience, you want more than just a job, quick learner and you know what it means to take initiative.
Who is Sesh?
Sesh Coworking’s mission is to hold space for others to work, gather and grow, foster community through collaboration, acknowledge the whole human and advocate for equity.
Sesh Coworking is certified woman-owned (WBE) and is the single largest female-centered, LGBTQIA+ affirming coworking space in Texas.
Core Values
- Inclusion – creating environments that are safe, diverse and inclusive; treating all with integrity.
- Collaboration – Empowering teamwork, open communication, and cooperation across our team, membership and external community.
- Creativity – Challenge the status quo, encourage innovation and a forward-thinking mindset. Seek new ways to improve products, processes, and operations, embracing unconventional solutions and driving progress to achieve goals.
- Continuous Learning – Encouraging and practicing continuous learning and promoting team member’s growth to stay ahead in their role, industry as well as their personal life.
- Social Responsibility- Operate in an ethical and sustainable way, dealing with social and environmental impacts, carefully considering human rights, our community, environment, and society.
- Community – Respect, responsibility, and a commitment to the well-being of all people.
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